OEM ODM 10ml E Juice Disposable Electronic Cigarette 4000 Puffs Vape

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Packaging:
Candy bag, gift box, display box with 10PCS in, carton transport package.

Shipping:
Forwarders appointed by customers welcome, TNT, UPS, FedEx, air transportation to offer

Delivery:
Delivery period based on order quantity and our production arrange at that time, in general, between 20 and 30 days.

Order Procedure:
Product confirmation including items, quantity and unit price, payment terms, and deliver period. Arrival of deposit in our account, production arrangement, finish the production and inform customers, arrival of balance in our account, make delivery.

After-sales service:
Our warranty for both disposables and pod systems is six month, and the defect ratio is lower as 3‰. If defective product exists and proves to be quality faulty, we will make free replenishment.


FAQ

Q1. How do you ship the goods and how long does it take to arrive ?
A: We usually make shipment by DHL, UPS, FedEx or TNT. In general it takes
3-10days between delivery and arrival. If needed, shipment by air or sea available.

Q2. What about the lead time ?
A. For samples, 1-3 days;
B. Mass order generally needs 7-20 days, depending on our production schedule and the order quantity.
C. OEM delivery, after package design confirmed, the same period as normal mass production.
D. ODE delivery, after prototype and package design confirmed, the same period as normal mass production.

Q3. What's your ODM/OEM?
A: OEM Procedure

A1. Clients opt for desired products, minor technical alterations open for discussion depending on the order volume; A2. Sample products provided for testing, customers' validation required, and potential flavor adjustments open for discussion; A3. Product branding through methods like silkscreen or laser printing, packaging design subjected to client's approval; A4. Pilot production initiated for trial purposes, followed by client's confirmation; A5. Commencement of full-fledged batch production after trial success.

B: ODM Process B1. Customers provide samples, images with specifications, or design sketches; B2. Feasibility of mold fee negotiable involves the development of molds, creation of prototypes, and verification of functionality; B3. Finalization of logo placement and packaging design in accordance with client's preferences; B4. Initiation of trial production run, followed by client's review and approval; B5. Execution of larger batch production upon successful trial assessment.

Q4. Can I imprint my company's logo on disposable vape devices or the associated packaging boxes? A: Certainly, that's a possibility we offer to our clients. To facilitate a smooth production process, we kindly request that you formally communicate your logo imprinting requirement to us prior to the commencement of manufacturing. It's advisable to align the design specifics with the samples we provide to ensure accuracy.

Q5. What is the protocol for managing products that do not meet quality standards? We take immense pride in upholding a strict quality control system, resulting in a fault rate of under 1% for our products. Should you encounter any products that deviate from our quality benchmark, we have a well-defined course of action. Kindly provide us with a detailed account of the issue, accompanied by photographic evidence or videos, for our evaluation. Once our quality control team verifies that the matter indeed originates from a lapse on our part, we will take prompt measures to replace the defective items and rectify the situation to your satisfaction.